Free ground shipping on all orders over $50
m/f ships via fedex smart post in most cases. all in-stock orders are processed within 2-3 business days, subject to availability. inventory will fluctuate due to demand. please note that orders containing skin care and apparel can take longer to process for packing. major holidays can also cause shipping delays. if you are expecting unusual latency, please contact firstname.lastname@example.org. m/f will not be responsible for shipping delays caused by a carrier or weather incidents.
notice of defects
customer is responsible for inspecting the merchandise upon receipt. customer shall notify m/f in writing within 30 days of order receipt of any claims for damages resulting from delivery or any defect in the merchandise discovered by customer. this includes, without limitation, claims related to shortages, quality, or specification.
contacting customer support
please email or call customer support monday - friday 9am – 5pm pst
phone number: 310-295-9899